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Dossier · Meta

Muse

Meta's free errand agent that you text like a friend.

Muse is Meta's personal agent for everyday errands, launched on September 8, 2026 for adults in the US and Canada. Muse Free gives you 100 million Muse tokens a week, and the paid plans cost $20/month for Muse Power and $100/month for Muse Maximum. A payment card is required even on the free tier.

How it works

Muse is designed around messaging. You name it, design an avatar and send it requests in the Muse app, the Mac app, on muse.ai or inside WhatsApp, where it keeps the same memory. It shops, books travel, handles email and payments, sells on Marketplace and suggests ideas without being asked.

Behind the chat, every account is assigned its own Muse Secure VM, which holds both the agent and copies of your connected data. Muse asks for approval before sensitive actions, so connect only the accounts a task really needs.

Usage is metered in weekly token allowances rather than tasks: 100 million on Muse Free, 500 million on Muse Power and 3 billion on Muse Maximum, with identical features on both paid plans. A long browsing job burns far more tokens than a few quick questions, so check your balance before a big errand.

Strengths

  • The most generous free allowance of any big-lab agent
  • Works inside WhatsApp, so there is almost nothing to learn
  • Built for daily errands: buying, booking, listing, reminding
  • Smoother checkout on stores covered by its Shopify and PayPal partnerships

Limits

  • Adults in the US and Canada only, with no date for other countries
  • Amazon blocks it and shows users a warning
  • Has already shared a user's address and accepted offers without checking
  • Sign-up requires a payment card, even on Muse Free
Best for

Busy US and Canadian adults who want shopping, bookings and selling handled for free from a chat window.

Skip it if

Skip it if you live outside the US and Canada, want to shop on Amazon, or cannot afford an agent negotiating on your behalf without asking.

Privacy

Your Muse Secure VM stores copies of the emails and files you connect, and a researcher already found a flaw that could have exposed one; Meta classed it as SEV-2 and made its warnings clearer. The bigger everyday risk is oversharing, after one reviewer's Muse gave his home address to a Marketplace buyer. Put your address, phone number and schedule on a written never-share list.

Safety →

Plans that include it

Muse Free
Up to 100 million Muse tokens a week at no charge, for adults in the US and Canada who add a payment card.
Free
Muse Power
500 million Muse tokens a week with the same features as Maximum, for people who run out of the free allowance.
$20/mo
Muse Maximum
3 billion Muse tokens a week, sized for many helper agents that run around the clock.
$100/mo

Cost →

Matchups

On the wire

Verdict

The easiest agent to start with and the only big-lab option with a real free tier. Treat it like a new assistant on probation: small errands first, and approvals on anything that pays, shares or agrees to a price.

Questions

Is Meta Muse free?

Yes. Muse Free includes 100 million Muse tokens every week, enough for a typical person's daily errands. Muse Power costs $20/month and Muse Maximum $100/month for bigger allowances. You still need to add a payment card.

Where is Muse available?

Muse is open to adults in the US and Canada and nowhere else yet. Meta plans to add more countries, with no dates announced.

Why can't Muse shop on Amazon?

Amazon shut Muse out when Meta refused to take Amazon out of the experience. In Amazon's view, Muse fails to identify itself as an agent and seems to keep customers' credentials, and shoppers now see a warning about unauthorized agents.

Can Muse share my personal information?

It has happened. A reviewer reported that Muse gave his home address to a Marketplace buyer and accepted low offers without asking. Give it a written rule that your address, phone number and schedule are never shared, and make every offer it wants to accept wait for your approval.